| dc.description.abstract | In recent years, supply chains (SC) have been in turmoil under the pandemic, posing significant challenges to manufacturing SC. As a result, more and more academics and practitioners are advocating using AI technologies to improve SC performance. Evidence shows that AI technologies present opportunities for SC, but the application of AI in SC is currently in its infancy. Hence, a thorough review of the topic is necessary to understand the scholarly work in this area. The study uses a Systematic Literature Review (SLR) to extract data from Scopus, EBSCO and ABI/INFORM databases from 2012-2023. Seventy-two articles were reviewed. The descriptive and thematic analysis revealed various insights into themes and AI applications. The main challenges of AI identified in the study are organisational & social issues, regulations & accountability, data privacy & security and for value creation. | en_US |
