Towards a capabilities approach to smart city management

Abstract

© 2017, IFIP International Federation for Information Processing. Smart cites are rapidly gaining momentum but our understanding of their underlying management framework has to a large extent been unexplored. Under the different initiatives within the label of smart cities, there is no systematic understanding of how city decision makers manage the configuration of resources and processes within the dynamic urban environment. This research in progress paper develops a research agenda on the capabilities of smart city management by synthesising the findings of 72 papers. Further to consolidating the enabling aspects of technology and data as key resources is smart city development, the review leads to the identification of dynamic, operational, cultural and management capabilities. The paper concludes by discussing the value of this approach for future work in the area of smart cities.