E-University Delivery Model: Handling the Evaluation Process
Business Process Management Journal
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Purpose- The setting up of e-university has been slow going. Much of e-university slow progress has been attributed to poor business models, branding, disruptive technologies, lack of organisational structure that accommodates such challenges, and failure to integrate a blended approach. One of the stumbling blocks, among many, is the handling of evaluation process. E-university models do not provide much automation compared to the original brick and mortar classroom model of delivery. The underlining technologies may not have been supportive; however, the conditions are changing, and more evaluation tools are becoming available for academics. Approach- This paper identifies the extent of current online evaluation processes. In this process, the team reviews the case study of a UK e-university using Adobe Connect learning model that mirrors much of the physical processes as well as online exams and evaluation tools. Using Riva model, the paper compares the physical with the online evaluation processes for E-universities to identify differences in these processes to evaluate the benefits of e-learning. As a result, the models can help us to identify the processes where improvements can take place for automating the process and evaluate impact of this change. Findings- The paper concludes that this process can be significantly shortened, provide fairer outcome but there remain some challenges for e-university processes to overcome.
AuthorsISMAIL, R; SAFIEDDINE, FS; JARADAT, A
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