Centre for Globalisation Research (CGR): Recent submissions
Now showing items 1-20 of 51
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Assessing the long term effectiveness of innovation vouchers
(Widening the Register, 2015-02-20) -
Report on Creative Hubs and Urban Development Goals (UK/Brazil)
(University of Sao Paulo, 2017-10-10)The project “Creative Hubs and Urban Development Goals (UK/Brazil)” was developed by researchers from Queen Mary University of London (QMUL) and University of Sao Paulo (USP), building upon the methods used by QMUL researchers ... -
De-Colonizing the Boundary-Object
(2018-04) -
Key account management as a firm capability
(Elsevier, 2017-11-06)Firms manage numerous inter-organizational relationships. Key account management (KAM) is a concept used to manage a specific subset of these relationships, i.e. a supplier firm's relationships with strategically important ... -
Driving service innovativeness via collaboration with customers and suppliers: Evidence from business-to-business services
(Elsevier, 2017-11-03)Service innovativeness represents a key source of competitive advantage and a research priority. However, empirical evidence about how service firms successfully offer novel and meaningful services is scarce, particularly ... -
The good the bad and the ugly: The socio-economic impact of drug cartels and their violence in Mexico
(Oxford University Press, 2017-10-23)Crime and violence are commonplace across many developing regions, particularly in Latin America currently holding the highest crime rate worldwide. In some instances, such as Bolivia, Colombia, Mexico and Peru, drug cartels ... -
Mind the gap: A process model for diagnosing barriers to key account management implementation
(2018-04)Today, many firms develop and implement key account management (KAM) programs to manage the relationships with strategically important customers. The implementation of KAM programs requires the configuration of special ...