Browsing School of Business and Management by Author "Prakash, A"
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Exploring healthcare/health-product ecommerce satisfaction: A text mining and machine learning application
Chatterjee, S; Goyal, D; Prakash, A; Sharma, J (2021-07-01)In the digital era, online channels have become an inevitable part of healthcare services making healthcare/health-product e-commerce an important area of study. However, the reflections of customer-satisfaction and their ...