Browsing School of Business and Management by Author "Karami, A"
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A DEA-Based Decision Support Framework for Organizations' Performance Evaluation considering TQM and Knowledge Management.
Karami, A; Shirouyehzad, H; Asadpour, M (Hindawi, 2021-04-14)Total quality management (TQM) and knowledge management (KM) play a significant role in improving the situation of the organization and creating and maintaining competitive advantage (CA). Therefore, harmonizing TQM and ...